Delivering a seamless, supportive, and personalized experience is key to attracting and retaining blood donors. With staffing shortages, limited budgets, and high expectations for service, blood centers are turning to new tools to bridge the gap—with Voice AI being an important player.

One of the most powerful tools to use for blood donor engagement is Artificial Intelligence (AI), particularly Voice AI, which is revolutionizing how blood centers collect feedback and enhance the overall donor experience.

Blood centers have always faced a major challenge: how to do more with limited resources. Recruiting donors, reminding them of appointments, rescheduling when needed, and following up after donations all take time and manpower—resources that are often stretched thin. But now, artificial intelligence (AI) is revolutionizing blood donor recruitment, enabling centers to connect with donors like never before.

In today’s fast-paced digital world, conversational AI is revolutionizing how organizations engage with their audiences. For blood donor recruitment, this technology not only streamlines communication but also enhances the quality of interactions during calls.

The AI revolution is here, and it’s not going away. The latest “AI boom” is still very much in its infancy, but we’re already seeing lots of powerful new tools based on artificial intelligence. So what does the future hold for AI and blood donor recruitment? Here are a few things that we think blood centers should expect in the next 10 years.

The AI revolution is upon us. And with so many AI-powered tools hitting the market, including our own Betty Blood conversational AI bot, you may be wondering how you can harness the power of AI to drive more donations at your blood center. 

In recent years, the field of artificial intelligence (AI) has made significant strides, particularly in the when it comes to language processing and generative AI. From virtual assistants like Siri and Alexa to sophisticated chatbots providing customer service and now Incept Health’s Betty Blood™, AI's capability to interact with humans through natural language has revolutionized the way we communicate with blood donors.

Artificial Intelligence (AI) has revolutionized many markets, and the healthcare industry is no exception. Blood centers, in particular, can significantly benefit from incorporating AI into their donor recruitment strategies. However, before diving into this innovative tool, it is crucial to understand how it works, the benefits, and potential pitfalls. Here are key tips blood centers need to know before using AI to recruit blood donors.

It’s well known that ensuring a steady supply of blood is crucial for the health and safety of patients. At the same time, blood centers constantly face the challenge of maintaining an adequate inventory to meet the needs of these patients. Traditional methods of predicting blood shortages and recruiting donors, while effective to some extent, can fall short in addressing the complex nature of blood supply and demand. This is where Artificial Intelligence (AI) steps in as a game-changer. 

In this constantly evolving digital landscape, senior care organizations need to consistently seek out innovative ways to engage with potential residents and their families. One of these innovations is the use of interactive chatbots on websites.